Privacy Statement

General Motors (China) Investment Limited Company (“We” or “GM China”) Statement (“Statement”)

Your acceptance to this Statement will constitute your explicit consent to all terms and conditions provided herein including those related to your personal information and your vehicle information. It is your sole responsibility not to provide us through this website or by any other means, any data or information that might contain any state secrets or confidential information or proprietary rights of any third parties or any other improper or illegal data or information.

Intellectual Property Rights

GM China together with other entities of General Motors group (collectively “GM”) reserve all the copyright and other intellectual property rights for the website, including but not limited to the text, images, graphics, animation, videos, music and other materials on this website. These materials may not be used in any method or for any purpose, including but not limited to reproducing, copying, modifying, publicizing, distributing, or reposted without the express written permission of GM.

The marks appearing on this website including, but not limited to: (i) GM and the GM Logo; (ii) Chevrolet, Buick, Cadillac, GMC and their respective logos, emblems, slogans and vehicle model names and body designs; and (iii) other marks such as Holden, Opel, Vauxhall, GMAC and ACDELCO are trademarks and/or service marks of GM, its subsidiaries, affiliates or licensors.

Changes

We may need to update this Statement from time to time. We will post the most up-to-date version on this website. You should periodically check for any updates.

Attention

The information contained herein is designed to be as comprehensive and factual as possible. Some links provided in this site may lead to sites furnished by independent site owners (including but not limited to GM affiliates, joint ventures or dealers of GM/GM affiliates/GM joint ventures). The information presented therein is the sole responsibility of those site owners. These links provided by GM and its advertising agencies to its visitors are solely for their convenience but in no event shall GM and its advertising agencies be responsible for the content of independent sites and your use of such sites.

Privacy

Your privacy is important to us as is your trust in GM’s products and services. We want you to know that the information you share with us (if any) will be treated with care. This Statement addresses what personal information we might collect and if so, how we handle the personal information shared with us.

Scope

This Statement applies to personal information we obtain from and about individuals interacting with this website, if any. It does not apply to personal information we obtain in our capacity as an employer. This Statement only covers GM (China) Investment Company and GM wholly owned subsidiaries in China except for any GM joint ventures jointly invested by GM and other partners in China, which have their own Statements. 

Information Collected

Though currently, we don’t intend to collect any personal information from you through this website, however, as you interact with GM, there may be opportunities for you to provide us with your information. Additionally, we may collect certain information about you as further described below.

You may provide us with information about you or your vehicle through a number of sources: this website, product and related events, test drive or other incentive applications, surveys, social media platforms (i.e., when you register for a GM China sponsored event).

We also may obtain information about you and your vehicle from GM affiliates, GM joint ventures and their dealers, and other sources, if such companies are permitted to share your information with us pursuant to their privacy statements.

Subject to the aforementioned paragraphs in this Section (Information Collected), where applicable, the types of information that we obtain or may collect about you may include, but are not limited to:

  • contact information (such as name, address, city, province and ZIP code, email address and telephone number)
  • vehicle information (such as vehicle identification number (VIN), maker, model, model year, selling dealer, servicing dealer, date of purchase or lease and service history)
  • vehicle performance data (such as engine and transmission performance, airbag deployment conditions or crash or near crash information about how a vehicle’s systems performed)
  • demographic information (such as age range, marital status and household composition)
  • other personal information that you have consented to share with us

Use

The information we obtain or may collect about you and your vehicle will be used:

  • to provide products and services
  • to maintain customer relationships
  • to operate GM websites
  • to provide customer and vehicle support and service (such as recall information or warranty service) where applicable
  • to provide information and product updates
  • to evaluate vehicle performance and safety as described in the vehicle owner manual where applicable
  • for safety and product research purposes
  • to verify eligibility for vehicle purchase or incentive programs where applicable
  • for marketing purposes
  • to customize and improve communication content
  • to comply with legal requirements

Sharing

We may share the information we obtain and may collect about you or your vehicle in the following instances or with third parties as outlined below, located in or outside of China:

  • as required by law, such as in conjunction with a subpoena, government inquiry, litigation, dispute resolution or similar legal process
  • when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud or respond to a law enforcement request
  • with our services providers who work on our behalf and who do not have an independent right to use the information to which they have access or that we disclose to them
  • with our business partners for GM marketing activities, business partner marketing activities or both
  • with third parties for research and development purposes (such as university research institutes for improving highway safety)
  • in connection with the sale, transfer or financing of a significant part of a GM business or its assets, including any such activities associated with a bankruptcy proceeding
  • with competent government authorities individually, jointly with GM subsidiaries, joint ventures and affiliates, or through GM subsidiaries, joint ventures and affiliates to satisfy laws, regulations, government or judicial orders;
  • within GM, with our subsidiaries and affiliates, with dealers of GM subsidiaries, joint ventures or affiliates and with GM licensees;
  • Other third parties whose involvement may facilitate, or enhance, improve or expand or to be required or associated with any services or products provided or sold to you or your vehicle;

Apart from the purposes listed above, GM will not share information about you or your vehicle with other third parties for their independent use without your permission.

Security

We recognize the importance of safeguarding consumer personal information in our possession from theft, inappropriate use, or improper distribution. We have security policies and procedures appropriate to the level of confidentiality of that data. Our suppliers have signed agreements to protect and use your data according to our requirements. It should, however, be recognized that no company can perfectly protect personal information. 

Cookies and Other Tracking Devices

We may use cookies and other tracking devices on our Websites. Using cookies on our sites provides benefits to you, such as allowing you to maintain your account login information between visits, or locating a nearby dealer. The use of cookies also allows us to measure site activity to provide a better user experience. Cookies and other tracking devices may be used to tell us the time and length of your visit, the pages you look at on our site, the site you visited just before coming to ours, and the name of your Internet service provider.

We may use third parties to serve GM advertisements on other websites. In serving GM advertisements, these companies may use cookies and other tracking devices to collect certain information about your visits to other Websites (such as browser type, IP address, which page was visited, and time of day). This information may be used to evaluate our online advertising campaigns or to tailor promotions and other marketing messages to you.

You may elect to refuse cookies. Please refer to your browser Help instructions to learn more about cookies and how to manage their use.

Linked Outside Sites

“gmchina.com” may contain links to third-party sites not controlled by GM or covered by this Statement, such as those belonging to GM joint ventures or affiliates or their dealers, GM dealers, GM licensees, co-branded websites offered in conjunction with a business partner, or independent product review sites. We recommend that you check the privacy statement of other sites you visit before providing any personal information.

Data Transfer

For the purpose of the operation of this website or other business purposes of GM, you explicitly consent that we may transfer any data on this website to any devices of GM or GM’s suppliers, located in or outside China.

Updates

We shall have the right to amend and update this Statement at any time. If we have made a material change to this Statement, we shall promptly publish the most updated Statement on our website http://www.gmchina.com. You hereby agree that the steps listed in this paragraph are reasonable and sufficient for us to bring the changes of this Statement to your attention. Unless otherwise stated, the most updated Statement shall be applicable to the information of you and your vehicle.

Inquiries and Correcting Your Information

If you have concerns or questions regarding this Statement, you may contact us at gmchina.privacy@gm.com.